TRINTY FAT DOG CLOTHING LLC (hereinafter referred to as “we,” “us,” or “the Company”) places great importance on your personal privacy and information security. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you visit our website, browse our products, or make a purchase.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
When you visit our website, register an account, place an order, or contact us, we may collect the following information:
Personally Identifiable Information: Your name, shipping address, billing address, and contact details.
Order Information: The items you purchase, order numbers, transaction records, and delivery details.
Contact Information: Your email address and any other communication details you choose to provide.
Technical Information: Your IP address, browser type, device information, and website usage records (where applicable).
We collect this information primarily to process orders, arrange for the delivery of goods, provide customer service, and improve your shopping experience on our website.
How We Use Your Information
The personal information we collect may be used for the following purposes:
Processing and fulfilling your purchase orders.
Arranging for the shipment, delivery, and tracking of your orders.
Sending you order confirmations, shipping notifications, and other service-related information.
Responding to your inquiries and providing after-sales support.
Maintaining website security and preventing fraud or unauthorized transactions.
Complying with applicable laws, regulations, and regulatory requirements.
Payment Security & PCI-DSS Compliance
We take the security of our customers’ payments very seriously.
All online transactions are processed through secure third-party payment gateways. These payment service providers are responsible for handling payment card information in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).
We do not store full credit card numbers or CVV security codes on our own servers.
The collection, transmission, and processing of payment information are handled by the respective third-party payment service providers in accordance with their own security policies and applicable payment security requirements.
Sharing Your Information
We respect and protect your personal privacy. We share relevant information with trusted third-party service providers only to the extent necessary to provide website services and conduct our business operations, including:
Logistics service providers: For handling order delivery and package tracking.
Payment service providers: For securely processing payments and verifying transactions.
Website technical service providers: For website operation, maintenance, and security.
We do not sell, rent, or otherwise trade your personal information with third parties for commercial purposes.
Third-party service providers may process your information only to the extent necessary to perform their respective services and must comply with applicable data protection requirements.
DATA RETENTION
We retain your personal information only for as long as is necessary to fulfill the purposes described in this Privacy Policy.
Specifically:
Order and transaction information: Retained in accordance with business operational, tax, accounting, and applicable legal or regulatory requirements.
Customer contact information: Retained for a reasonable period necessary to handle customer inquiries, provide after-sales service, and manage related business activities.
Technical and browsing information: Retained for as long as necessary for website security, operational, and analytical purposes.
When personal information is no longer reasonably or legally required to be retained, we will delete or destroy it, or take appropriate measures to render it anonymous so that it can no longer be used to identify an individual.
COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to improve your browsing experience, remember your shopping preferences, analyze website traffic, and optimize website functionality.
You can manage or disable cookies through your browser settings. Please note, however, that disabling certain cookies may affect the proper functioning of some features on our website.
DATA SECURITY
We implement reasonable technical and administrative measures to protect your personal information against unauthorized access, disclosure, alteration, loss, or misuse.
While we strive to maintain information security, no method of data transmission over the internet or electronic storage is entirely secure; therefore, we cannot guarantee that your information will be free from all security risks under all circumstances.
YOUR PRIVACY RIGHTS
Depending on the applicable privacy laws in the state where you reside, you may have the following rights:
The right to request access to the personal information we hold about you.
The right to request the correction of inaccurate personal information. Request the deletion of your personal information, subject to legal requirements.
Understand how your personal information is collected and used.
Object to or restrict certain personal information processing activities, as permitted by applicable law.
If you wish to exercise any of the above rights, please contact us via the email address provided in this policy. We will process your request within the timeframe stipulated by applicable law.
CHILDREN’S PRIVACY
Our website and products are primarily intended for adult consumers; we do not knowingly collect personal information from children under the age of 13.
If we discover that personal information of a child has been collected without appropriate authorization from a parent or guardian, we will take reasonable steps to address such information in accordance with applicable law.
THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. These third-party websites have their own privacy policies and rules regarding the processing of information.
We have no control over the privacy practices of third-party websites; we recommend that you carefully review their respective privacy policies when visiting them.
CHANGES TO THIS PRIVACY POLICY
We may update this privacy policy from time to time to reflect business developments, adjustments to our website services, or changes in applicable laws and regulations.
Updated policies will be posted on this page, along with their respective effective dates.
We encourage you to check this page periodically to stay informed about our latest privacy protection policies.
CONTACT US
If you have any questions regarding this privacy policy, how we process personal information, or your data protection rights, please feel free to contact us using the methods below.
We value your privacy and will make reasonable efforts to protect your personal information.
